Customer Information for Getty Equine Nutrition, LLC



All orders placed on line before 9:00 am, Monday through Friday, will be processed that day.  Orders placed after 9:00 am may be processed the following business day. 

Products are shipped directly from the manufacturer (except for books) and can take between one and five business days to ship. Items are shipped via UPS, FedEx, or U.S. Postal Service, depending on the product (shipping information is provided at the bottom of each product page).  Books are signed (and personalized, if requested) by Dr. Juliet Getty and mailed out the next business day following your order. 

Questions about your order may be directed to or call 740-941-8280.

Information about Returns/Refunds

Dr. Juliet Getty is generally in her office Mondays and Thursdays from 9:00 am to 3:00 pm Central time (and part of the day on most Wednesdays). Dr. Getty spends Tuesdays visiting with clients over the phone, so you will likely get her voice mail on Tuesdays. Please leave a message, since she checks them frequently throughout the day. 
If you would like to place an order by phone, and you get her voice mail, please leave her a phone number where you can be reached along with your time zone, and she will call you back very shortly.       
You may place an order via FAX using this form:
Contact information:

Getty Equine Nutrition, LLC
Juliet M. Getty, Ph.D.
12608 Lignite Drive
Denton, TX 76207

Phone: 940-272-0001 


Visit Getty Equine Nutrition Homepage


Visit Feed Your Horse Like A Horse website


Visit  Dr. Getty's Free Shipping Store