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Return Policy




Most products sold on Getty Equine Nutrition, LLC are returnable and refundable within 30 days after purchase.  Several products are non-returnable -- please see list below.
Please contact Dr. Getty first before returning any product since the return address may be different than the original shipping address.  Contact information is shown below. 

Returns need to adhere to the following Guidelines:
1.  Unopened products must be returned within 30 days of purchase since these are nutritional supplements and have a limited shelf life. Slow Feeders may be returned if unopened within 5 days of receipt, and will be subject to a restocking fee. Please contact Getty Equine Nutrition, LLC for correct return address before returning products, by emailing or calling 940-272-0001.

2. Porta-Grazer has its own specific policies. Click here to view warranty and return information.
3.  Getty Equine Nutrition, LLC pays for the original shippingHowever, when a product is returned, this shipping cost will be deducted from your sales price when issuing a refund. 
4. Return shipping is the responsibility of the customer.
5.  Non-returnable:

All whole food items as well as custom products:
If you have any questions, or need to know where to return a product, please contact Getty Equine Nutrition, LLC, using one of the methods below:
Phone:  940-272-0001

Getty Equine Nutrition, LLC
Juliet M. Getty, Ph.D.
12608 Lignite Drive
Denton, TX 76207
Thank you,
Getty Equine Nutrition, LLC



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